Effective January 1, 2004, the government implemented the Personal Information Protection and Electronic Documents Act (PIPEDA) which enforces policies in how we collect, store and share patient information.
Regarding our Office Policies, we would like your informed consent. This means that we want you to understand the services we hope to provide to you, the cost involved, and what we do with personal information we obtain about you. At Worthylake Sports Therapy we ensure that:
Only necessary information is collected about you
We only share your information with your consent
Storage, retention and destruction of your personal information complies with existing legislation, and privacy protection protocols
Our privacy protocols comply with privacy legislation, standards of our regulatory body and the law
We understand the importance of protecting your personal information. To help you understand how we are doing that, we have outlined here how our office is using and disclosing your information. This office will collect, use and disclose information about you for the following purposes:
To deliver safe and efficient patient care
To identify and to ensure continuous high quality service
To assess your health needs
To provide health care
To advise you of treatment options
To enable us to contact you and establish and maintain communication with you
To offer and provide treatment, care and services in relationship to your health
To allow us to maintain communication and contact with you to distribute health care information and to book and confirm appointments
To allow us to efficiently follow up for treatment, care and billing
To collect delinquent accounts via a collection agency
To complete and submit claims for third party adjudication and payment
To forward necessary medical/legal reports to your insurance company, lawyer and /or doctor
To prepare materials for the Health Professions Appeal and Review Board
To invoice for goods and services
To process debit and credit card payments
To assist this office to comply with all regulatory requirements
To comply generally with the law
Like most website operators, Worthylake Sports Therapy collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Worthylake Sports Therapy’s purpose in collecting non-personally identifying information is to better understand how Worthylake Sports Therapy’s visitors use its website. From time to time, Worthylake Sports Therapy may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Worthylake Sports Therapy also collects potentially personally-identifying information like Internet Protocol (IP) addresses.
– Gathering of Personally-Identifying Information
Certain visitors to Worthylake Sports Therapy’s website choose to interact with Worthylake Sports Therapy in ways that require Worthylake Sports Therapy to gather personally-identifying information. The amount and type of information that Worthylake Sports Therapy gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog or download at to provide first and last name and email address.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
LINKS TO EXTERNAL SITES:
GOOGLE ADWORDS + REMARKETING:
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
If you are a registered user of http://www.worthylakesportstherapy.com, are a patient within the past 24 months and have supplied your email address, Worthylake Sports Therapy may occasionally send you an email to tell you about new ideas, strategies, helpful tips, sell e-courses or appointments, solicit your feedback, or just keep you up to date with what’s going on with Worthylake Sports Therapy. and our offerings. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Worthylake Sports Therapy takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
To enrich and perfect your online experience, Worthylake Sports Therapy uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
E-COMMERCE + E-BOOKING:
Those who engage in transactions with Worthylake Sports Therapy – by purchasing Worthylake Sports Therapy’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Worthylake Sports Therapy collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Worthylake Sports Therapy. Worthylake Sports Therapy does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.